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| About Us Wessex One Stroke are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at janet [at] wessex-onestroke [dot] co [dot] uk. Our Contact details: Wessex One Stroke 13 Gordon Road Boscombe Bournemouth BH1 4DW United Kingdom Phone: 01202 265314 Fax: Email: janet [at] wessex-onestroke [dot] co [dot] uk |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment via Paypal, and debit cards via NoChex. |
| Shipping And Handling Within the UK, goods will normally be shipped as soon as possible by recipients choice of Royal Mail Special Delivery (Next Day) or Parcel Force (48 hours). There will be no shipping charge made for orders collected from Wessex OneStroke. For European orders, goods will be shipped by International Signed-For, on recipients choice of Royal Mail Air Mail or Surface Mail. Orders outside of Europe will not normally be taken. |
| Delivery Schedule We despatch your order as soon as possible after receipt and clearance of payment. We will normally send your order to you in 2 business days . However, our target is to ensure delivery within 14 days. Should it not be possible to meet our target, we will inform you and give you the option of cancellation. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Credit Card Security No credit card information is held on this site. |
| Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. |
| Reaching Us If you need to reach us, please email us on janet [at] wessex-onestroke [dot] co [dot] uk, alternatively, you can call on 01202 265314 (International +44 01202 265314) or fax us on or write to us at 13 Gordon Road Boscombe Bournemouth BH1 4DW United Kingdom |
| Privacy Policy Wessex One Stroke do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Returns are accepted where the item is unused. Items used will not be accepted for return, unless there is a flaw in manufacture that prevents the item being used for the purpose for which it is intended. Normal consumer rights are full accepted, in accordance with "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Remittance Terms Payment should be made in advance of release of your order. Cheques will require 5 working days to clear. Credit cards are accepted via Paypal and NoChex |
